Preamble
The Replica Handbag and Jewelry Shopping Website includes (i) information sections and services offered to internet users regarding second-hand luxury goods and art and collectible objects, (ii) as well as a section dedicated to the sale by Replica Handbag and Jewelry Shopping of such goods and objects.
This Website is managed by Replica Handbag and Jewelry Shopping, whose offices and main showroom are located at 36-38 Boulevard Raspail, 75007, PARIS (hereinafter referred to as the Showroom), and which also has a space at BON MARCHE, 24 rue de Sèvres, 75007, PARIS.
The Replica Handbag and Jewelry Shopping Website allows the online presentation to buyers (hereinafter referred to as Buyers) of second-hand luxury goods and art and collectible objects
- (i) owned by Replica Handbag and Jewelry Shopping (hereinafter referred to as the Seller),
- (ii) as well as those owned by third-party proprietors of such goods/objects who have appointed Replica Handbag and Jewelry Shopping for the purpose of selling them and collecting the price of said goods/objects on their behalf (hereinafter referred to as Principals),
which are offered for sale by Replica Handbag and Jewelry Shopping (hereinafter referred to as the Product(s) and collectively referred to as the Catalogue) at their respective prices published online on the Replica Handbag and Jewelry Shopping Website (hereinafter referred to as the Price(s)).
The Replica Handbag and Jewelry Shopping Website facilitates the conclusion of sales contracts for the Products based on the published prices, which constitute fixed prices, without recourse to auctions on said Website.
It is specified that said Products, which are presented online by Replica Handbag and Jewelry Shopping on the Replica Handbag and Jewelry Shopping Website, may also, where applicable, be offered for sale in Replica Handbag and Jewelry Shopping's Showroom.
Acceptance of these Terms and Conditions of Use and Sale of the Replica Handbag and Jewelry Shopping Website by Principals constitutes a mandate granted to Replica Handbag and Jewelry Shopping to operate transactions on the Replica Handbag and Jewelry Shopping Website with Buyers for Products entrusted to Replica Handbag and Jewelry Shopping by Principals for presentation for sale, not only on the Replica Handbag and Jewelry Shopping Website under the conditions defined below but also, where applicable, in the Showroom.
Both internet users browsing the website of Replica Handbag and Jewelry Shopping and Principals and Buyers defined above are hereinafter collectively referred to as Clients.
Version updated to 4 April 2025.
Article 1 Purpose
These Terms and Conditions of Use and Sale of the website operated by Replica Handbag and Jewelry Shopping aim to define the conditions under which Clients are authorized to use the services offered by the website operated by Replica Handbag and Jewelry Shopping.
Article 2 Definitions
Buyer: Refers to a Client who has indicated their acceptance of an offer for a Product presented on the Replica Handbag and Jewelry Shopping Website.
Catalogue: Refers to all Products listed online for sale on the Replica Handbag and Jewelry Shopping Website.
Certificate: Refers to the certificate of expertise issued by authorized persons at Replica Handbag and Jewelry Shopping, certifying that the Product is compliant and not counterfeit.
Client: Refers, in singular or plural, to any internet user (including any Principal or Buyer) who consults the web pages of Replica Handbag and Jewelry Shopping's Website to review, among other things, the information sections and service offerings on the Website, after accepting these General Terms and Conditions of Replica Handbag and Jewelry Shopping. Every Client agrees to provide accurate information regarding their identity, address, and other data necessary for accessing the Replica Handbag and Jewelry Shopping Website and to update any changes concerning this information. Specifically, to access the services offered on the Replica Handbag and Jewelry Shopping Website, every Client must be at least 18 years old.
Commission: Refers to the remuneration received by Replica Handbag and Jewelry Shopping from the sale price within the framework of the sales mandate entrusted to Replica Handbag and Jewelry Shopping by a Principal for its services (inspection, technical and marketing work, creation and online publication of photographs and descriptions of the Product on the Replica Handbag and Jewelry Shopping Website, etc.).This commission corresponds to 35.004% of the final sale price, VAT included (inclusive of applicable VAT).
Product Valuation Reports: The Replica Handbag and Jewelry Shopping Website includes an "Expertise & Services" tab that provides access to analytical reports, which Clients can download by clicking on buttons such as "Search for a bag valuation" / "Search for a watch valuation" or directly from Product pages.The Replica Handbag and Jewelry Shopping Website database is regularly updated.
Personal Data: Refers to data that, under the amended French Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and Council dated April 27, 2016, allows identification, directly or indirectly, of a natural person.
Expertise: Refers to services provided by Replica Handbag and Jewelry Shopping to Clients, particularly Principals who entrust a Product to Replica Handbag and Jewelry Shopping for sale. These services are performed by authorized persons at Replica Handbag and Jewelry Shopping and may involve collaboration with an authoritative Specialist chosen and approved by Replica Handbag and Jewelry Shopping if necessary.
The initial inspection (before any potential referral to an authoritative Specialist) is based on photographs of Products and helps the Principal set an estimated value for their Product.
A final physical evaluation occurs after the Principal has sent or deposited their Product at Replica Handbag and Jewelry Shopping: this is the Expertise intended for Buyers. This process ensures that the Product is not prohibited, described accurately according to its physical appearance, and sets its final valuation. These services are included in the Commission received by Replica Handbag and Jewelry Shopping (i) under the sales mandate concluded with the Principal who entrusts a Product for sale and (ii) within the scope of a sale concluded between a Client and Replica Handbag and Jewelry Shopping.
Product Page: Refers to the descriptive page of a Product offered for sale and published online on the Replica Handbag and Jewelry Shopping Website. This page is entirely written by authorized persons at Replica Handbag and Jewelry Shopping responsible for sales.
Principal: Refers to a Client who, after submitting a Product they own to Replica Handbag and Jewelry Shopping for valuation and expertise, has entered into a sales mandate ("Mandate") with Replica Handbag and Jewelry Shopping to entrust it with offering their Product for sale on the Replica Handbag and Jewelry Shopping Website (and possibly in its Showroom), as well as collecting payment on their behalf from transactions.
Commercial Offer to a Client: Refers to the initial valuation of a Product communicated to a Client by Replica Handbag and Jewelry Shopping following an inspection conducted by authorized persons at Replica Handbag and Jewelry Shopping based on photographs and descriptions provided by the Client.
This valuation includes potential revision/repair costs aimed at enabling either (i) its offer for sale by Replica Handbag and Jewelry Shopping as an agent for the Client subject to Commission payable by them (ii) or/and its direct purchase by Replica Handbag and Jewelry Shopping at a different net price for the Client.
Data Subject: Refers to any individual identifiable directly or indirectly via an identifier (e.g., name, identification number, location data) or via one or more specific elements intrinsic to their physical, physiological, genetic, mental, economic, cultural, or social identity.
Transaction Price: Refers to the total price of a Product sold online payable by the Buyer to Replica Handbag and Jewelry Shopping. It includes both the sale price of the Product and shipping fees.
Sales Offer Price: Refers to the price at which a Product is listed for sale. For Products belonging to Principals, this is determined by authorized persons at Replica Handbag and Jewelry Shopping based on valuation estimates including potential revision/repair costs and validated by Principals for online listing under their Mandate with Replica Handbag and Jewelry Shopping. This Sales Offer Price forms the basis for calculating Replica Handbag and Jewelry Shopping's Commission.
Product(s): Refers collectively to Products owned either by Replica Handbag and Jewelry Shopping or Principals that are offered for online sale on the Replica Handbag and Jewelry Shopping Website.
Compliant Product: Refers to any Product that conforms with its description as provided by authorized persons at Replica Handbag and Jewelry Shopping in its online sales offer.
Prohibited Product: Refers to any product originating from fraudulent sources, counterfeit items prohibited from sale, contrary to public decency, or non-compliant with legal or regulatory provisions. This includes unauthorized copies constituting counterfeit products under intellectual property law.
Processing: Refers to any operation or set of operations performed using automated means applied to personal data or sets thereof.
Showroom: Refers to premises located at 36-38 Boulevard Raspail, Paris 7th arrondissement where Replica Handbag and Jewelry Shopping receives buyer and seller clients on appointment.
Website: Refers to the website managed by Replica Handbag and Jewelry Shopping accessible at http://go-email.uk intended for online presentation of Products offered for sale along with the publication of their prices and other services provided by Replica Handbag and Jewelry Shopping.
Seller: Refers to Replica Handbag and Jewelry Shopping offering online sales of its own Products acquired from Clients (at net prices reflecting fees incurred during valuation and expertise services performed by Replica Handbag and Jewelry Shopping).
Article 3 Process for Estimation and, where applicable, Online Sale on Behalf of a Client or Offline Sale to Replica Handbag and Jewelry Shopping of the Client's Product
3.1 Initial Presentation of a Product by a Client to Replica Handbag and Jewelry Shopping: The Client submits a Product to Replica Handbag and Jewelry Shopping for an Expertise. To do so, they must complete the estimation request form (available on the Replica Handbag and Jewelry Shopping Website) for the Product they wish to have appraised.
At least two (2) photographs are required for Replica Handbag and Jewelry Shopping to examine the Product promptly and under optimal conditions (prior to any potential referral to an authoritative Specialist in the field).
The Client may also directly contact Replica Handbag and Jewelry Shopping by telephone at +33 1 46 34 35 30 or via email at contact@collectorsquare.com. In cases involving inventory of collections, authorized persons at Replica Handbag and Jewelry Shopping may travel to the Client's residence or another location of their choice to conduct the Expertise directly.
3.2 Initial Examination of the Product: Authorized persons at Replica Handbag and Jewelry Shopping perform an initial examination of the Product submitted by the Client within two (2) business days following submission of the estimation request form and enclosed photographs. If the Product conforms to the estimation request form provided by the Client, this initial examination is immediately followed by a Commercial Offer tailored to market conditions and the specific characteristics of the Client's Product.
3.3 Possible Options for the Client: Replica Handbag and Jewelry Shopping's Commercial Offer is sent to the Client via email.
The deposit slip (i.e., the pre-filled deposit form that must be returned signed by the Client upon (i) shipment or (ii) delivery of their Product to Replica Handbag and Jewelry Shopping) is sent along with a shipping label after the Client accepts the Commercial Offer.
Replica Handbag and Jewelry Shopping's Commercial Offer may include two distinct proposals: (i) an offer for online sale by Replica Handbag and Jewelry Shopping as an agent for the Client/Principal (consignment sale), subject to remuneration payable by them to Replica Handbag and Jewelry Shopping; and/or (ii) an offer for direct purchase of the Product by Replica Handbag and Jewelry Shopping at a different net price for the Client (offline sales contract).
The Client may accept or decline one or both conditions proposed by Replica Handbag and Jewelry Shopping for selling their Product.
3.4 Possible Methods for Agreement and Delivery of the Product to Replica Handbag and Jewelry Shopping
3.4.1 Agreement via “Docusign”/Email and Collection of the Product Initiated by Replica Handbag and Jewelry Shopping
As a general rule, if the Client accepts the terms of the Commercial Offer, including, where applicable, one of the two distinct offers described in Article 3.3 above, they return confirmation of their acceptance via “Docusign” (or alternatively via email).
Within forty-eight (48) hours following acceptance of the Commercial Offer (including, where applicable, one of the two distinct offers described in Article 3.3 above), Replica Handbag and Jewelry Shopping initiates collection of the Product by a specialized carrier. The Client receives an email from the carrier with a shipping label to affix and an electronic link to schedule pickup at a date and location of their choice. The transportation costs for shipping the Client's Product to Replica Handbag and Jewelry Shopping are prepaid by Replica Handbag and Jewelry Shopping. The Client hands over their package (containing their Product and corresponding deposit slip duly signed by them) to the carrier during pickup.
Agreement via “Docusign”/Email and Direct Shipment or Delivery of the Product by the Client
Alternatively, the Client may choose to ship or personally deliver their Product promptly using their own means to Replica Handbag and Jewelry Shopping's address at 36-38 Boulevard Raspail in Paris (75007). This choice must be explicitly stated in advance in their email accepting the Commercial Offer.
In this event, Replica Handbag and Jewelry Shopping will send by email (i) (for shipment) or (ii) will provide at Replica Handbag and Jewelry Shopping’s showroom (for personal drop-off by the Client or their representative) the deposit slip corresponding to the Product, duly signed and dated.
If such specific instructions are not included in their aforementioned email, then procedures outlined in Article 3.4.1 above will automatically apply.
3.4.3 Delivery of Agreement and Product to the Showroom Directly by the Client
The Client may also choose to personally deliver the Product and their signed acceptance of the Commercial Offer (including, where applicable, one of the two distinct offers described in Article 3.3 above) to Replica Handbag and Jewelry Shopping's Showroom located at 36-38 Boulevard Raspail, Paris (75007). It is noted that the Client also has the option to bring the Product during expertise or exhibition days organized by Replica Handbag and Jewelry Shopping.
3.5 Refusal by the Client: The Client may refuse to entrust the Product to Replica Handbag and Jewelry Shopping after receiving their Commercial Offer (as defined in Article 3.3 above). In such cases, the process ends here, with the initial examination remaining free of charge.
3.6 Physical Examination as a Condition for Confirmation of the Commercial Offer and Conclusion of the Subsequent Contract: Upon receipt of the Product, authorized persons at Replica Handbag and Jewelry Shopping conduct a physical examination of the Product to confirm their estimation and the sales conditions proposed by Replica Handbag and Jewelry Shopping for concluding a Sales Mandate or a Sales Contract with the Client. At this stage, the Client must provide a copy of their National Identity Card or passport (excluding any other document) and their bank account details (RIB) to Replica Handbag and Jewelry Shopping.
3.7 Marketing and Technical Description Following Contract Conclusion (Mandate or Sales Contract) with the Client: Once the Sales Mandate or sales contract is signed by the Client, Replica Handbag and Jewelry Shopping proceeds with technical and marketing tasks for listing the Product online. Authorized persons at Replica Handbag and Jewelry Shopping draft a detailed description of the Product (characteristics, history, condition report, etc.) and organize a photography session to present the Product.
Purchase Validation and Retention of Ownership: When a Buyer purchases a Product listed online, purchase validation occurs only after Replica Handbag and Jewelry Shopping has delivered or handed over the Product following receipt of payment, once Replica Handbag and Jewelry Shopping has been able to check the security of the transaction and validate the payment.
The sale is deemed completed only upon delivery or handover of the Product to the Buyer. Until such delivery or handover, ownership remains with its original owner (Replica Handbag and Jewelry Shopping as Seller or Principal).
For Products listed online under a Sales Mandate from their owner, payment of the Transaction Price by the Buyer to Replica Handbag and Jewelry Shopping signifies acceptance of the Principal's offer.
The Buyer acknowledges that their acceptance is based solely on the description provided in the sales listing, subject only to issuance of an Expertise Certificate prepared by authorized persons at Replica Handbag and Jewelry Shopping and attached to the invoice. This acceptance constitutes a firm commitment under defined terms.
After Replica Handbag and Jewelry Shopping receives payment for the transaction as outlined in this Article 3.8., shipment is arranged according to conditions described in Article 3.12 below.
3.9 Payment of Price Subject to Buyer's Right of Withdrawal: For Products listed online on Replica Handbag and Jewelry Shopping's Website: (i) under a Sales Mandate from their owner (Principal), or (ii) owned by Replica Handbag and Jewelry Shopping (Seller),Replica Handbag and Jewelry Shopping may remit payment to the Product's owner only after confirming that a non-professional Buyer has not exercised their right of withdrawal.
Unless exercised within fourteen (14) calendar days following receipt by the Buyer, payment is made: (i) To Principals after deducting Commission, potential revision/repair costs, other services and prepaid shipping fees specified in the Commercial Offer and Sales Mandate; or (ii) Retained by Replica Handbag and Jewelry Shopping as Seller after expiration of withdrawal rights within twenty (20) business days following receipt by Buyer.
3.10 Consequences of Withdrawal – Return of Unsold Products – Exceptions: If a Buyer exercises their right of withdrawal, returned Products are relisted for sale. However, if customized at Buyer’s request (engraving, resizing, transformation), withdrawal rights do not apply.
3.11 Retention of Ownership and Discharge for Replica Handbag and Jewelry Shopping: For Products listed online under a Sales Mandate from Principals, full ownership remains entirely with Principals until completion of transactions; Replica Handbag and Jewelry Shopping acts solely as an agent mandated by Principals and Buyers for transaction execution. Execution of these mandates constitutes discharge for Replica Handbag and Jewelry Shopping in its capacity as agent.
In the case of a Product placed online on the Replica Handbag and Jewelry Shopping Website by Replica Handbag and Jewelry Shopping, in its capacity as Seller, Replica Handbag and Jewelry Shopping also retains full ownership of its Product until the transaction is completed.
3.12 Shipping to the Buyer – Return – Product Restitution:
3.12.1. Shipping to the Buyer for Standard Package Format and Countries
Products will be shipped to Buyers by professional carriers within two (2) business days after payment is received, provided Replica Handbag and Jewelry Shopping has verified the transaction's security and validated the payment of the Transaction Price by the Buyer, as per Article 3.8 above. Delivery fees included in the Transaction Price, which depend on the standard package format and delivery country, are displayed during checkout before payment.
3.12.2 Shipping to the Buyer in Other Cases
For non-standard package formats or countries not served by Replica Handbag and Jewelry Shopping's carriers, certain Products may require shipping by specific carriers. A transport quote will be sent via email to the Buyer for approval before payment of the Transaction Price.
3.12.3 Product Returned to Replica Handbag and Jewelry Shopping or Unable to Be Shipped
If (i) the Product is returned to Replica Handbag and Jewelry Shopping due to unsuccessful delivery to the Buyer, or (ii) the Buyer fails to respond to the email containing the transport quote, as well as to a subsequent registered letter within one year from its issuance, the Product will be deemed abandoned, and its seller (Replica Handbag and Jewelry Shopping or its Principal) may declare ownership of it.
3.13 Lack of Buyer: Under a Sales Mandate, if a Product entrusted by its owner to Replica Handbag and Jewelry Shopping fails to find a buyer under the conditions specified in the Sales Mandate after ninety (90) days of being listed online, Replica Handbag and Jewelry Shopping may propose a review of the initial sale price to the Principal. With their consent, Replica Handbag and Jewelry Shopping may apply a markdown to the originally presented price. The new price will be displayed on the website and reflected in both the online sales catalog and product pages to expedite the sale of the Product.
If the Product remains unsold under these conditions after ninety (90) days from its initial listing and the Principal does not agree on the possibility of a price review, they may immediately retrieve their Product. Upon request, it will be shipped back at no cost to them by Replica Handbag and Jewelry Shopping.
Note: If Replica Handbag and Jewelry Shopping informs the Principal via email that their Product has been returned and subsequently re-shipped but cannot be delivered and is returned again to Replica Handbag and Jewelry Shopping, and if no response is received from the Principal regarding a registered letter within one year from its issuance, the returned Product will be deemed abandoned, and Replica Handbag and Jewelry Shopping may declare ownership of it.
Article 4 Rights and Obligations of Replica Handbag and Jewelry Shopping
4.1 Delivery by Replica Handbag and Jewelry Shopping: Replica Handbag and Jewelry Shopping may own some Products listed for sale on its Website. Regardless of ownership (Replica Handbag and Jewelry Shopping or Principal), Replica Handbag and Jewelry Shopping is solely responsible for fulfilling its obligation to deliver purchased Products. It commits to sending carefully packaged Products at the Buyer's expense.
4.2 Mandatory Internal or External Expertise: Replica Handbag and Jewelry Shopping guarantees to expertise all Products listed on its Website, ensuring compliance. For Products listed under a Sales Mandate, Replica Handbag and Jewelry Shopping is authorized by Principals to conclude appraisal contracts with Specialists chosen by Replica Handbag and Jewelry Shopping if necessary.
4.3 Discretion in Accepting Products: Replica Handbag and Jewelry Shopping reserves the right to accept or refuse any Product proposed for sale on its Website by a Principal.
4.4 Handling Complaints: Replica Handbag and Jewelry Shopping commits to addressing complaints related to sales within four (4) business days.
4.5 No Guarantee of Sale: Replica Handbag and Jewelry Shopping cannot guarantee that a Product proposed by a Principal under a Sales Mandate will not be returned or that a Buyer will not exercise their right of withdrawal.
4.6 Authority to Suspend Operations: In cases where Clients fail to comply with these Terms and Conditions, Replica Handbag and Jewelry Shopping reserves the right at any time to withdraw Products from sale or suspend payments due to Principals until disputes are resolved. This right also applies if doubts arise post-Expertise without any claims by the Principal being admissible against Replica Handbag and Jewelry Shopping.
4.7 Confidentiality of Transactions: Replica Handbag and Jewelry Shopping guarantees confidentiality regarding Clients' personal data and commits not to disclose it except: (i) For any documents relating to the Product, identifying the Client who commissioned Replica Handbag and Jewelry Shopping to sell its Product or sold it to Replica Handbag and Jewelry Shopping, the delivery of which to the Buyer has been authorised by said Client; (ii) In response to judicial or regulatory authorities' requests, particularly in cases involving suspected criminal offenses.
Article 5 Rights and Obligations of Clients
5.1 Access to the Replica Handbag and Jewelry Shopping Website: Upon registering with Replica Handbag and Jewelry Shopping, Clients receive a unique identifier (their personal email address) and a strictly personal access code, which they agree to keep confidential. Registered Clients are solely authorized to use their account on the Replica Handbag and Jewelry Shopping Website with their identifier and personal access code. Clients commit not to offer access of their identity or pseudonym to the Replica Handbag and Jewelry Shopping Website to any other person. If Clients become aware of unauthorized access to their account, they will inform Replica Handbag and Jewelry Shopping immediately and confirm this information in writing.
5.2 Single Account Unless Express Authorization: If Clients create or use accounts other than the one initially created under their personal email address by registering another email, they agree to inform Replica Handbag and Jewelry Shopping via email to allow for account consolidation and deletion of obsolete accounts. Creating or using new accounts under their own or third-party identities without prior authorization from Replica Handbag and Jewelry Shopping may result in immediate suspension of the Client's account and associated services.
5.3. Access Code as Evidence: In the event of a transaction dispute, Clients agree that production by Replica Handbag and Jewelry Shopping of records on its servers concerning use of the Replica Handbag and Jewelry Shopping Website, particularly the Client's personal access code, shall prevail.
Article 6 Specific Obligations of Principals contracting with Replica Handbag and Jewelry Shopping for the sale of Their Products by Replica Handbag and Jewelry Shopping on the Replica Handbag and Jewelry Shopping Website
6.1 Ownership Status of Products Sold by Principals: Principals undertake that each Product offered corresponds to a tangible item under their full and unrestricted ownership and with the capacity to sell, available immediately, in their possession, and not meeting the definition of a Prohibited Product.
6.2 Product Description by Principals: Principals commit to describing Products for Expertise according to criteria established by Replica Handbag and Jewelry Shopping in its estimation request form and to upload at least two (2) photographs of the Product offered for sale. The Product description must match its actual characteristics. Principals will specify: the product name, its features, brand, and condition based on the scale provided by Replica Handbag and Jewelry Shopping (as detailed in the online estimation request form).
6.3 Truthfulness of Description: Principals are solely responsible for accurately informing authorized persons at Replica Handbag and Jewelry Shopping responsible for Product estimation and expertise about the essential characteristics of the Product for sale on the Replica Handbag and Jewelry Shopping Website, through the form accompanied by photographs submitted to Replica Handbag and Jewelry Shopping.
Principals agree to perform all validations, verifications, and provide necessary details so that the description and form elements are truthful and do not mislead authorized persons at Replica Handbag and Jewelry Shopping.
This initial examination does not bind Replica Handbag and Jewelry Shopping. In the event of errors or inaccuracies in the description, and following visual Expertise, authorized persons at Replica Handbag and Jewelry Shopping may propose a sale price different from that resulting from the initial examination or refuse to offer the Product for sale. No claim from Principals will be admissible by Replica Handbag and Jewelry Shopping in this regard.
6.4 Irrevocable Mandate Except in Case of Withdrawal from a Remotely Concluded Mandate: Once Principals accept the offer transmitted by Replica Handbag and Jewelry Shopping after visual Expertise, they agree to respect the irrevocable duration of ninety (90) days from the Product's listing date, as provided by the Mandate entrusted to Replica Handbag and Jewelry Shopping.
However, non-professional Principals who have not contractually waived the right of withdrawal under Article L221-18 of the Consumer Code in their remotely concluded mandate with Replica Handbag and Jewelry Shopping to benefit from its services (as described in Article 8.6.2 of these Terms) may exercise this right within fourteen (14) calendar days from the conclusion of the Mandate.
6.5 Exclusion of Prohibited Products: Principals are prohibited from offering for sale or allowing the sale of Products that are Prohibited. They agree to inform Replica Handbag and Jewelry Shopping immediately if they discover such Products listed online.
Replica Handbag and Jewelry Shopping reserves the right to immediately suspend a Principal's account and notify competent authorities of any offer for sale or attempt to offer for sale Prohibited Products on its Website.
6.6 Additional Obligations for Professional Principals: Principals acting professionally as agents of a company must identify themselves to Replica Handbag and Jewelry Shopping in this capacity by providing a recent (less than three months old) extract from the KBIS register no later than upon signing the Mandate. Throughout the Mandate's duration, Principals agree to promptly communicate any updated KBIS extract to Replica Handbag and Jewelry Shopping upon any change to information contained therein.
Replica Handbag and Jewelry Shopping reserves the right not to contract with a professional Principal.
Replica Handbag and Jewelry Shopping reminds professional Principals of their obligation to comply with laws and regulations regarding professional distance selling activities.
Professional Principals must ensure compliance with social and tax reporting obligations.
6.7 Financial Provisions
6.7.1 Receipt of Price on Behalf of a Principal or Replica Handbag and Jewelry Shopping as Seller
a) Receipt of the Transaction Price on Behalf of a Principal
It is reiterated that Principals mandate Replica Handbag and Jewelry Shopping to receive the Transaction Price on their behalf.
b) Methods of Payment of the Transaction Price by the Buyer
(i) Methods of Cash Payment The Transaction Price is paid through a secure electronic payment system established on the Replica Handbag and Jewelry Shopping Website (via credit card: Visa, Mastercard, American Express, and JCB are accepted; cards issued by banks domiciled outside of France must be international credit cards) or via PayPal, or via bank transfer (payment must be received within 24 hours, otherwise the Product(s) will be relisted), or via credit card in the showroom, or by any other means that may subsequently be validated by Replica Handbag and Jewelry Shopping.
(ii) Installment Payment Option For any Product sold on the Website with a total price all taxes included (inclusive of applicable VAT) of at least five hundred euros (€500) and a maximum of five thousand euros (€5,000), Replica Handbag and Jewelry Shopping accepts, with the credit company Alma, payment of the total Transaction Price in three (3) or four (4) installments via credit card only, under terms specified in Alma's general terms of use available and to be accepted on Alma's payment page found in the client area.
Any denial of the installment payments to a Buyer by Alma may result in the purchase contract becoming void unless the Buyer agrees to pay the full purchase amount directly to Replica Handbag and Jewelry Shopping. As specified in these general terms of use, Buyers may waive the payment option granted by Alma and pay cash as provided in paragraph (i) above.
With installment payment agreed upon, installment payment costs are shared between the Buyer and Replica Handbag and Jewelry Shopping. Buyers will be charged an additional 1.69% of the total Transaction Price (all taxes included) for payment in 3 installments, and 2.52% for payment in 4 installments.
6.7.2 Non-Accounting for Interest
Principals expressly waive any claim to benefits (interest or other) potentially generated by immobilizing amounts received during transactions.
6.7.3 Replica Handbag and Jewelry Shopping’s Right to Deduct and Settlement by the Principal
As remuneration for the use of various services provided by Replica Handbag and Jewelry Shopping, the Principal authorizes Replica Handbag and Jewelry Shopping, upon the Buyer’s acceptance of the offer and full payment of the Transaction Price, to deduct from the total Transaction Price, in addition to expenses prepaid by Replica Handbag and Jewelry Shopping and any potential fees for revisions, repairs, or other services (as specified in the Sales Mandate), a Commission determined according to the terms outlined in Article 6.7.4 below. The Commission is owed by the Principal unless the Product is returned to them.
a) Commission Rate Owed by the Principal
The Commission charged to the Principal by Replica Handbag and Jewelry Shopping for each sale amounts to 35.004% all taxes included of the sale price (including applicable VAT). The Commission becomes payable to Replica Handbag and Jewelry Shopping upon receipt of full payment of the Transaction Price by Replica Handbag and Jewelry Shopping.
b) Shipping Fees and Potential Return Costs for the Product
(i) In addition to the Commission, the Principal owes Replica Handbag and Jewelry Shopping a fixed amount for shipping fees incurred by Replica Handbag and Jewelry Shopping when sending the Product to its facilities.
(ii) If the Product listed for sale on Replica Handbag and Jewelry Shopping’s Website is subject to withdrawal by the Buyer under conditions defined in Article 3.10 above or remains unsold under conditions outlined in Article 3.13 above, return shipping costs to the Principal will be borne by Replica Handbag and Jewelry Shopping.
Article 7 Specific Obligations of Buyers
7.1 Identity Validation of Buyers: Replica Handbag and Jewelry Shopping verifies the Buyer’s identity (ID card or passport) and requires them to sign a withdrawal receipt when collecting their purchased Product at the Showroom. Additionally, Replica Handbag and Jewelry Shopping may, exceptionally and as part of efforts to combat potential fraud, request further validation of the Buyer’s identity. If the Buyer fails to provide requested information for identity validation, Replica Handbag and Jewelry Shopping reserves the right to cancel the Transaction initiated by the Buyer.
7.2 Commitment to Compliance with Laws and Regulations: The Buyer commits to adhering to all laws and regulations related to acquiring goods of any kind. Furthermore, Buyers may be required to pay taxes or customs duties in cases of export outside the European Union.
Article 8 Complaints, Right of Withdrawal, and Mediation
8.1 General Complaints: Any complaint regarding a Product, excluding exercising withdrawal rights detailed in Article 8.6 below, must be submitted by the Buyer within a maximum period of one month from its receipt by email or registered letter with proof of receipt addressed to Replica Handbag and Jewelry Shopping’s competent services.
Unlike withdrawal rights subject to a fourteen-day period without justification, complaints must be detailed and clearly state reasons for dissatisfaction.
Replica Handbag and Jewelry Shopping commits to addressing complaints promptly and on a case-by-case basis with an aim to best satisfy Client sellers’ interests.
The Client seller must act diligently in resolving complaints and cooperate with Replica Handbag and Jewelry Shopping’s services by providing necessary documentation for complaint processing.
8.2 Repeated Complaints: In cases where repeated complaints from a single Client are deemed unjustified, Replica Handbag and Jewelry Shopping reserves the right to close that Client’s account.
8.3 Complaint Regarding Non-Receipt of Ordered Product:
8.3.1 Delivery Timeframe
The Buyer, acknowledges that delivery may be delayed due to unpredictable customs clearance times beyond Replica Handbag and Jewelry Shopping’s control, agrees not to lodge any complaint regarding non-receipt in full or in part, of the product, until at least one week after notification of shipment.
8.3.2 Refund for Non-Receipt
A complaint regarding total non-receipt of an ordered Product deemed valid by Replica Handbag and Jewelry Shopping will lead, barring fraud, to reimbursement of the Buyer.
8.4 Complaint Regarding Non-Conformity: Completion of sales is contingent upon issuance of an Expertise Certificate redacted by authorised personnel at Replica Handbag and Jewelry Shopping alongside an invoice certifying that the Product is not prohibited.
However, if non-conformity is identified by authorized personnel at Replica Handbag and Jewelry Shopping, reimbursement of the Transaction Price will be issued after return of the product and verification confirming it is indeed the same product and notification provided to its Principal. Should the Principal contest this assessment, they must provide all relevant documents supporting their position.
8.5 Complaint Regarding Hidden Defects: In cases where hidden defects are discovered, Buyers must submit their claims within the appropriate deadlines and procedures set forth under Articles 1641 et seq. of the French Civil Code.
8.6 Right of Withdrawal: The right of withdrawal may only be exercised by the non-professional Buyer, as well as the non-professional Principal, who entered into a contract with Replica Handbag and Jewelry Shopping remotely (outside the premises), within a period of 14 (fourteen) clear days running from:
- (i) the receipt of the Product by the non-professional Buyer (Article 8.6.1 below),
- (ii) the conclusion of a Mandate contract with Replica Handbag and Jewelry Shopping by the non-professional Principal, unless contractually waived, as detailed in Article 8.6.2 below.
If the deadline falls on a Saturday, Sunday, or public holiday, it is extended to the next business day.
8.6.1 Right of Withdrawal Non-professional Buyers: Non-professional Buyers have a right of withdrawal for purchases made online, thus outside the premises, excluding Products customized at their request (engraving, transformation, resizing, etc.).
A withdrawal form template (Decree No. 2016-884 of June 29, 2016, amended by Decree No. 2022-44: Consumer Code: Articles L221-18 to L221-28) is available for download and printing on the Website. The form can also be activated directly on the website via the "Right of Withdrawal" module.
The right of withdrawal can only be exercised within 14 (fourteen) clear days from the receipt of the Product. If this period ends on a Saturday, Sunday, or public holiday, it is extended to the next business day.
The Buyer must notify Replica Handbag and Jewelry Shopping of their intent within this timeframe via postal mail or email addressed to Replica Handbag and Jewelry Shopping through the "Contact" section on the website or by activating the "Right of Withdrawal" module on the site.
In this latter case, Replica Handbag and Jewelry Shopping will promptly send an acknowledgment of receipt for the withdrawal request on a durable medium. Replica Handbag and Jewelry Shopping will then inform the Buyer about return procedures for the Product, which must be carried out within a maximum period of 14 (fourteen) clear days after submitting the withdrawal request. Return shipping costs (defined in Article 8.7 below) are borne by the Buyer.
8.6.2 Right of Withdrawal for Non-Professional Principals: Non-professional Principals who entrusted a Sales Mandate to Replica Handbag and Jewelry Shopping via a contract concluded online, thus outside premises, to benefit from its services are entitled to a right of withdrawal suspending service implementation within 14 (fourteen) clear days from Mandate conclusion unless they waive this right in said Mandate so that contracted services (technical work, photography, marketing for online listing after Product Expertise) may begin immediately. Principals who have contractually waived their right to withdrawal acknowledge that if these services are performed before the end of this withdrawal period, they no longer have this right.
A withdrawal form template (Decree No. 2016-884 of June 29, 2016 amended by Decree No. 2022-44: Consumer Code: Articles L221-18 to L221-28) is available for download and printing on the Website and can also be activated directly via the "Right of Withdrawal" module on the website. In this case, Replica Handbag and Jewelry Shopping will promptly send an acknowledgment of receipt for the withdrawal request on a durable medium.
The Principal must notify Replica Handbag and Jewelry Shopping of their intent within this timeframe via postal mail or email addressed to Replica Handbag and Jewelry Shopping through the "Contact" section on the website or by activating the "Right of Withdrawal" module on the website.
Return shipping costs (defined in Article 8.7 below) are borne by the Principal.
8.7 Product Return and Costs
In cases of approved complaints and/or withdrawals, Products must be returned unused and complete in their original packaging with all accessories and documents, labels and seals properly affixed, in packaging identical or similar to that used during shipment within a maximum period of 14 (fourteen) days from the complaint approval notification or the withdrawal submission.
In all cases, Products must be returned in identical condition as when shipped. Return shipping costs are borne by Buyers unless there is non-conformity or hidden defects; in such cases, costs are borne by Principals if they are Client sellers of disputed Products.
Any taxes or customs duties paid by Buyers remain their responsibility. Presentation photos available on the website may serve as references in case of disputes.
8.8 Refund Following Withdrawal or Approved Complaint
8.8.1 Refund Deadlines: For returns made by Buyers exercising their right of withdrawal, subject to verification by Replica Handbag and Jewelry Shopping that returned Products match delivered items and have not been damaged, refunds for Transaction Prices will be issued within 14 (fourteen) days following Product return.
For returns made due to approved complaints requesting refunds, subject to verification by Replica Handbag and Jewelry Shopping that returned Products match delivered items and have not been damaged, refunds for Transaction Prices will be issued within 30 (thirty) days following Product return.
8.8.2 Refund Consequences and Procedures: When Products are returned by the Buyer to Replica Handbag and Jewelry Shopping under conditions outlined in Article 8.8 and Transaction Prices refunded accordingly, Buyers relinquish all rights over said Products which cease being their property as a result.
Refunds described herein are systematically processed as credits to Client accounts using payment methods initially employed by Buyers during Product purchase transactions.
8.9 Consumer Mediation
The right granted to consumer Buyers to refer a dispute to a consumer mediator can only be exercised after a prior written and motivated approach to Replica Handbag and Jewelry Shopping (via email at contact@collectorsquare.com or by mail to 36-38 Boulevard Raspail – 75007 Paris) in an attempt to resolve the dispute. In accordance with Article L612-1 of the French Consumer Code concerning amicable dispute resolution, Replica Handbag and Jewelry Shopping is affiliated with the E-commerce Mediator Service of FEVAD (Fédération du e-commerce et de la vente à distance), whose contact details are as follows: 60 Rue La Boétie – 75008 Paris – http://www.mediateurfevad.fr. After consumers have made a prior written approach to Replica Handbag and Jewelry Shopping, the Mediator Service may be referred to for any consumer dispute that has not been resolved. To learn about the procedures for referring a matter to the Mediator, click here.
Furthermore, consumer Clients may also use the European Union's mediation platform by clicking on the following link: www.ec.europa.eu/odr (Article 14 of Regulation (EU) No. 524/2013).
Article 9 Liability
9.1 Guarantee by the Principal and the Client Selling a Product to Replica Handbag and Jewelry Shopping Regarding Their Rights Over the Product
In cases where (i) a Sales Mandate has been concluded with Replica Handbag and Jewelry Shopping or (ii) a sales contract has been entered into between a Client seller and Replica Handbag and Jewelry Shopping, the Client contracting with Replica Handbag and Jewelry Shopping for their Product(s) declares and guarantees that they have the right to transfer ownership of the Product(s) sold, that it/they have not been previously sold, pledged, mortgaged, or otherwise encumbered or assigned in favor of a third party, and that the transaction does not infringe upon any third-party rights. The Client attests that the sale of the Product by Replica Handbag and Jewelry Shopping (i) or to Replica Handbag and Jewelry Shopping (ii) complies with applicable legal rules, particularly with respect to Intellectual Property Law and any specific regulations.
The Client guarantees and indemnifies Replica Handbag and Jewelry Shopping upon first request against any damages incurred by Replica Handbag and Jewelry Shopping and against any liability actions brought against Replica Handbag and Jewelry Shopping based on an infringement of any third-party rights. In cases of proven fraud (e.g., counterfeit products, stolen goods, illegal importation), Replica Handbag and Jewelry Shopping will provide all necessary information, including personal data, to competent authorities responsible for investigating such frauds and offenses.
9.2 Moderation
Replica Handbag and Jewelry Shopping cannot be held liable for offensive, defamatory, or otherwise unlawful comments posted online by a Client.
Upon becoming aware of inappropriate content, Replica Handbag and Jewelry Shopping will take steps to have it removed.
9.3 Absence of IT Warranty
Except in cases of fault on its part, Replica Handbag and Jewelry Shopping cannot be held liable for any damage suffered by a Client, including but not limited to loss of business or information. Replica Handbag and Jewelry Shopping shall not be held responsible for potential malfunctions, failures, delays, or interruptions in internet access or other events attributable to its partners or suppliers.
Article 10 Termination
10.1 Termination Option for the Mandate by the Principal and by Replica Handbag and Jewelry Shopping
The Sales Mandate concluded between the Principal and Replica Handbag and Jewelry Shopping under these General Terms of Use for sales services is an open-ended contract. However, it is noted that the commitment made by the Principal who has accepted the Product presentation offer as defined therein is irrevocable for 90 (ninety) days from the date of online listing of the Product unless an agreement between the Parties occurs during or at the end of this 90-day period regarding modified presentation of the Product.
After this period, the Sales Mandate may be terminated at any time by Replica Handbag and Jewelry Shopping with justified notification or by the Principal without specific reason through simple notification or by activating the "Terminate Your Contract" module online.
10.2 Termination Option by Replica Handbag and Jewelry Shopping in Case of Breach of Obligations by a Client
In cases where a Client fails to meet one of their obligations—such as listing counterfeit items for sale, creating multiple accounts, payment fraud attempts, attempted scams, or other criminal offenses—Replica Handbag and Jewelry Shopping reserves the right to suspend the Client’s account without prejudice to compensation for any damages suffered by Replica Handbag and Jewelry Shopping; in such cases, the Principal cannot claim reimbursement for any costs they may have incurred.
Article 11 General Provisions
11.1 Changes to the General Terms of Use and Sale
Replica Handbag and Jewelry Shopping reserves the right to modify these General Terms based on the evolution of its offerings and market conditions. Any changes will take effect immediately for online offers once Clients are informed by any means chosen by Replica Handbag and Jewelry Shopping (e.g., notification by newsletter, email, etc.). These changes will not apply to transactions already in progress at the time of their implementation.
Occasionally, Replica Handbag and Jewelry Shopping may change its codes, phone numbers, discontinue numbering, or interrupt services for operational, maintenance, emergency, or force majeure reasons.
11.2 Means of Communication
Clients must connect to the Replica Handbag and Jewelry Shopping website using their own telecommunications equipment. Outside the Showroom, Replica Handbag and Jewelry Shopping does not provide Clients with any physical means, telephone installations, terminal equipment, software, or subscriptions.
11.3 Personal Data Protection
11.3.1 Applicable Regulations
In compliance with Regulation 2016/679 of April 27, 2016 (General Data Protection Regulation - GDPR) regarding the protection of individuals with respect to the processing of personal data and the free movement of such data, Replica Handbag and Jewelry Shopping implements personal data processing aimed at providing services defined in these General Terms of Use and Sale (CGUV).
11.3.2 Nature and Purpose of Collected Personal Data
Personal data is collected for managing and executing these CGUV binding Replica Handbag and Jewelry Shopping and its clients. This data is essential for operational service management and billing.
Personal data may be shared with subcontracting companies engaged by Replica Handbag and Jewelry Shopping during service execution (e.g., accounting firms, legal advisors, banking institutions). These subcontractors are bound by strict confidentiality clauses.
Replica Handbag and Jewelry Shopping commits never to commercialize collected personal data and not to transfer it outside the European Economic Area (EEA).
Replica Handbag and Jewelry Shopping may collect the following data: email address, title, first name, last name, addresses, phone number(s), and banking information.
Personal data will be retained throughout the contractual relationship and for five (5) years after its termination to comply with legal requirements and commercial prescription periods.
Information requested during service orders is necessary for invoice issuance (legal obligation). No automated decision-making or profiling is implemented during this process.
11.3.3 Rights of Data Subjects
Under applicable personal data regulations, individuals have rights to access, rectify, object to processing, limit processing, erase their data, and if necessary request portability where applicable. They may also define how their personal data should be handled after their death.
Individuals can exercise their rights by contacting Replica Handbag and Jewelry Shopping via postal mail (Replica Handbag and Jewelry Shopping, 36-38 Boulevard Raspail – 75007 Paris) or email at contact@collectorsquare.com. Requests must include their full name and address and may require a complete copy of their ID for identification purposes. Clients can access their information anytime and make necessary updates via the "MY ACCOUNT" section on the website.
Requests will be processed within one (1) month but may be extended by two (2) months depending on complexity or volume of requests. Individuals also have the right to file complaints with Replica Handbag and Jewelry Shopping or a supervisory authority (in France: Commission Nationale de l’Informatique et des Libertés - CNIL).
11.4 Force Majeure
In cases of force majeure, obligations of the affected party will be suspended, including:
- - Acts or omissions by government or competent authorities
- - Telecommunications network blockages or failures
- - Insurrections, civil war, war, military operations, national/local emergencies, fire, lightning strikes, explosions, strikes, floods, storms, actions by third parties.
11.5 Miscellaneous
The invalidity of one or more clauses within these General Terms of Sale and Use does not render them void as a whole.
Article 12 Governing Law and Jurisdiction
These General Terms of Sale and Use for Replica Handbag and Jewelry Shopping’s website are governed by French law as well as all contracts concluded with Clients.
12.1 Any dispute with a Client acting in a professional capacity arising from interpretation and/or execution is subject to the jurisdiction of the Commercial Court of Paris.
12.2 For disputes with non-professional Clients, they acknowledge that Replica Handbag and Jewelry Shopping’s services are performed in Paris.